Frequently Asked Questions

Redmineflux plugins require a stable and supported Redmine environment. Redmineflux works with Redmine 5.x and 6.0.x versions only. You must have a properly installed Redmine, correct Ruby/Rails versions, a supported database (MySQL, PostgreSQL, or SQLite), and the ability to run plugin migrations successfully.

To check compatibility, you can also install our free Redmineflux plugin and verify that it loads correctly in your environment.

For the complete system requirements and setup details, please refer to our full documentation . 

By default, a Redmineflux license key supports 100 active users of Redmine. If your organization requires more than 100 active users, you’ll need to purchase additional user licenses. 

You have two options to upgrade your user license:

1. Purchase additional user licenses during your initial plugin purchase.

2. After the purchase, go to the “My Account” section in your profile to upgrade the number of users. 

By default, a Redmineflux license key supports 100 active users of Redmine . If your organization requires more than 100 active users, you’ll need to purchase additional user licenses.

You have two options to upgrade your user license:

1. Purchase additional user licenses during your initial plugin purchase.

2. After the purchase, go to the “My Account” section in your profile to upgrade the number of users. 

Your Redmineflux plugin purchase includes one year of support including minor and major version updates and bug fixes.

Please contact our support team for assistance. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Yes, we offer paid customization for the Redmineflux plugins for the customers who have already purchased the plugin’s.

You can connect with our support team for dedicated customization services here .

Yes, Redmineflux plugins support multiple languages. 

The Knowledge Base offers tips, tutorials, FAQs, and guides for all plugins (Knowledge Base). 

A free demo can be requested by filling out the form at here.

There is No refund available once a purchase is made. We request users to try the demo and make a purchase if satisfied. 

The Licenses are non-transferable. 

Yes, following your purchase, you will be assigned a dedicated account manager. Or you can anytime contact our team or submit your inquiries via this form.

Our team will get back to you within 24 hours. 

There are below ways to get in touch with us:

1. You can fill in the contact form mentioned earlier on this page.
2. Drop us an email.

Redmineflux offers various pricing plans. The Redmine cloud solution ranges from $1.99 to $3.99 per seat per month. Redmine plugins are available from free to $49–$499 for up to 100 users. Plugin bundles start at $1245 to $3349. 

As many as you like. You can cherry-pick the plugins you find suitable for your business & seamlessly integrate them with your existing Redmine environment. We offer a variety of Redmine plugin combos to accommodate diverse business needs. 

We have kept the plugin installation process pretty simple. The installation and setup instructions have been mentioned clearly in the knowledge base. However, if you face any issue or difficulty while following the steps, our support team is available to provide you with assistance. 

We accept credit/debit card 

Absolutely. All payments made are processed securely. Your card information bypasses our servers & your payment order is processed with an SSL connection. To further ensure security, your card details and bank information are encrypted. 

Redmineflux plugins are compatible with below defined Ruby and Rails versions. The plugins are also compatible with all versions of Redmine. You also need to install any database, such as MySQL or PostgreSQL.

Redmine – 3.0 – 6.0

Ruby – 1.9.3 – 3.1

Database – SQLite, MySQL, PostgreSQL, SQL Server

OS – Linux, OS X, Windows

Browsers – Chrome, Safari, Internet Explorer and Firefox 

To access the plugins that you have purchased from us, you can simply log in to your account using your username and password. You will be able to see your plugins in the download area. For more please contact to our support team .

Yes, after understanding the business requirements of multiple organizations, we have created plugin bundles that you can easily purchase from us here. Redmine Plugin Combos .

Yes, you can purchase multiple themes. 

The themes we have created can be used by Redmine and Redmineflux users. Our themes are expansible, responsive, as well as well-structured. 

Yes, our themes Scarlet & Daisy (Light & Dark) are compatible with all old and latest versions of Redmine. 

Redmineflux is a complete Redmine solution with added & improved plugins, features, & functionalities. It facilitates scalability, allowing businesses to scale up or down as they wish. The tool is purposefully built to support complex agile operations and simplify project management. 

Yes, you can add our plugins to your existing environment. 

Redmineflux comprises all vital functionalities of Redmine. Additionally, it consists of improvements and advancements over other Redmine-based solutions. 

Unfortunately, that would not be possible. But you can choose from available bundle packages or buy individual plugins as per your choice. 

You can opt not to install plugins you don’t need, but unfortunately adjustment in price is not an option. 

Plugin combo is applicable for up to 100 users. If you require a license for additional users, please don’t hesitate to get in touch with our sales team for personalized assistance. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Our Timesheet plugin provides real-time insights into project progress, resource allocation, and time tracking, allowing for better decision-making and efficient project management. This enables you to have a clear overview of project status, make timely updates, and proactively manage your projects. 

Yes, our Timesheet plugin allows you to track and report time spent on tasks and projects in real-time. This provides insights into time utilization, productivity, and project progress, allowing for better project planning, scheduling, and resource allocation. 

The Timesheet Plugin we built facilitates collaboration among team members by providing a central platform for tracking. This promotes transparency, communication, and accountability, leading to increased team collaboration and productivity. 

Yes, the Timesheet plugin we provide allows you to track and manage multiple projects simultaneously, providing real-time insights. This helps you efficiently manage and prioritize multiple projects based on their progress and resource availability. 

Redmineflux timesheet plugin currently offer a default single-level approval workflow where the reporting manager/Team Lead receives notifications for submitted timesheets, he/she can approve or reject the timesheet. 

In some organizations, there are hundreds and thousands of issues per project, and displaying all of them in timesheet view might not be feasible or affect usability and performance negatively. As per as our observation each individual on average work on 3 to 20 issues per month. So currently it’s not possible to see all the issues.

As a design, we made the timesheet submission the final action without any possibility of unsubmitting or recalling the timesheet. If you find the need to unsubmit a timesheet, you have the option to reject it from the reporting manager’s side. Once a timesheet is submitted, the only way to revert it is by rejecting it. This process ensures that you maintain control over your time entries and time sheets are not changed after submitted or during the approval process. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Our Workload plugin can help your team in several ways. It can improve productivity by ensuring that tasks are completed on time and workloads are balanced. It can optimize resource allocation by forecasting needs and tracking usage. It can also improve collaboration and communication among team members. 

Yes, most workload plugins are highly customizable to fit the specific needs of your team or organization. You can create custom reports, track specific metrics, and tailor the tool to your workflow. 

Yes, most workload plugins are designed to be user-friendly and intuitive. They typically offer simple interfaces, clear navigation, and helpful tutorials or customer support to guide you through the process. 

Yes, many workload plugins offer integrations with other popular tools such as project management software, calendar apps, and communication tools. This can help streamline your workflow and improve efficiency. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

The Gantt Chart Redmine plugin by Redmineflux comprises all the advanced and most required features needed to make a Gantt chart. Using our Redmine plugin, you can manage resources effectively, track progress continuously, & update task completion percentages whenever needed. 

For integrating the Redmineflux Gantt Chart plugin, you must have Ruby on Rails, Redmine, and any database (PostgreSQL, MySQL) installed in your system. 

Here’s how you can integrate the Gantt Chart plugin: 

• Extract the Redmineflux Gantt Chart plugin zip to Redmine-4.2.8/plugins/.
• Run the below command to migrate the Gantt Chart plugin – RAILS_ENV=production bundle exec rails redmine:plugins:migrate.
• After migrating the plugin restart the Redmine server.

Following are the features & functionalities included in our Gantt Chart plugin: 

• Easy drag and drop
• Add tasks & subtasks from the Gantt chart  
• Project Dashboard
• Adjustable zoom level 
• Advanced filters (like workdays & priorities)  
• Export to Excel, PNG, & PD
• Show critical path
• Undo or redo actions
• Create task relations
• Set time gaps between tasks 
• Show critical path  
• Undo or redo actions   
• Create task relations  
• Set time gaps between tasks   

With Redmineflux Gantt Chart plugin, you embrace the following benefits:

• Optimal resource management 
• Maximized productivity 
• Complete overview of project progress 
• Improved team communication 
• Enhanced team cohesion 
• See task dependencies & overlapping activities 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Redmineflux Custom Dashboard plugin is intended to give Redmine users a quick overview of their projects. As a result, users can gain deep insights into their project and evaluate its progress. The dashboard contains every detail about the work being done around the project and in the company, which includes users, task details, and time logs. 

Redmineflux Custom Dashboard plugin is designed to enhance Redmine’s existing project management capabilities & experiences and provide its users with solutions that are both affordable and simple to use. The plugin generates critical insights about the company’s projects, which aids in decision-making. One notable feature of the plugin is its ability to be customized, allowing Redmine users to add custom fields and change the color, name, and columns to suit their specific needs. 

To use our Redmineflux Custom Dashboard plugin, you must first have a Redmine account. After paying the amount required for the plugin, you get access to your own customizable dashboard that you can leverage to view all your projects at once and dive deep into any of them to generate meaningful insight & their track progress. 

No, Redmineflux Custom Dashboard plugin is only available to current Redmine users. To use the plugin’s full potential, you must first have a Redmine account. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 acitve users, please contact our support team. 

An Agile Board plugin should be updated regularly, ideally at least once a day during a stand-up meeting. This helps ensure that team members are aware of the status of all work items and can discuss any potential issues or roadblocks faced on the previous day. 

Agile Board plugin can be customized in a variety of ways to suit the specific needs of a team or a project. For example, teams can add or remove columns to reflect their specific development process and even add custom fields to cards to track additional information about work items. 

Yes, our Agile Board plugin can be used with remote teams or team members as well. Our plugin allows team members to access and update the board from anywhere. Many agile board tools offer features specifically designed for remote teams, such as video conferencing and real-time updates. 

Using an Agile Board plugin can help teams stay organized, prioritize work, and visualize progress. It also facilitates seamless communication and collaboration across the organization and helps in identification of bottlenecks or issues in the development process. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Test case management is the process of creating, organizing, executing, and tracking test cases to ensure software quality. It is important because it helps teams systematically validate software functionality, identify defects, and ensure comprehensive test coverage, ultimately leading to higher-quality software releases.  

The Redmineflux Testcase Management plugin streamlines the testing process by providing tools for creating detailed test cases, organizing them into test suites, executing test runs, and generating graphical reports. It also supports milestones, requirement traceability, and defect tracking, making it easier to monitor progress and ensure comprehensive test coverage.  

Yes, the plugin allows you to link test cases to requirements using the Requirement dropdown when creating or editing a test case. This feature helps ensure that all requirements are validated through corresponding test cases, improving traceability and coverage.  

The plugin allows users to execute test cases within test runs, record results (e.g., Passed, Failed, Blocked), and link defects to failed test cases. It also provides graphical reports, including test case summaries, defect reports, activity summaries, and milestone reports, offering clear insights into test execution and progress.  

The plugin requires a working installation of Redmine (compatible with versions 5.0.x and upcoming 6.0.x). Additional dependencies include Redis for background jobs, Node.js for Puppeteer, and a browser like Chrome for test execution. Detailed installation steps are provided in the documentation.  

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

There are two ways to create a ticket using the Helpdesk plugin:

1. Create a Ticket via Email
   You can raise a ticket by sending an email to the support email address configured in the plugin.
   The email subject automatically becomes the ticket subject, and the email body is added as the ticket description.
2. Create a Ticket from the Redmine Helpdesk Panel
   You can also create a ticket directly from your Redmine environment.
   Simply click on “Helpdesk” in the menu and then select “New Ticket.”
   Fill in the required details such as Subject, Description, Tracker, Priority, and Status
   to submit the ticket manually. 

Yes, you can view the status of your ticket by logging in to the Redmine environment and checking the ticket details page. 

Yes, you will be notified via email when your ticket is resolved by the admin. You can also view the resolution details by checking the ticket details page in the Redmine environment. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Knowledge Base plugin centralizes information, making it easily accessible for all team members. It streamlines collaboration by allowing team members to contribute, share, and update knowledge articles, fostering a culture of knowledge sharing and collaboration. 

Knowledge Base plugin allows team members to quickly find and access relevant information, reducing time spent searching for information. It also provides a centralized platform for knowledge creation, organization, and sharing, streamlining workflows for efficient knowledge management. 

Knowledge Base plugin often comes with customization options, allowing organizations to tailor the platform to their specific needs. This may include branding customization, content organization, user permissions, and integrations with other tools or systems used within the organization. 

Knowledge Base plugin often comes with security features such as user authentication, role-based access control, and encryption of data. These measures help in protecting sensitive information and ensure that only authorized users have access to Knowledge Base. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

 Yes, you can create your own custom templates using our Issue Template plugin. 

Redmineflux Issue Template is a pre-defined form that captures specific details about an issue or task that needs to be tracked in Redmine. It helps to standardize the way issues are reported and ensure that all the necessary information is included. 

Using a Redmine Issue Template ensures that all the necessary information is captured when reporting an issue or task. This helps to avoid misunderstandings and delays in resolving the issue. It also helps to ensure that all relevant stakeholders have the information they need to take appropriate action. 

To use a Redmine Issue Template, you first need to create a new issue in Redmine. When creating the issue, select the appropriate Issue Template from the dropdown menu. This will pre-populate the form with the relevant fields and information. You can then fill in the remaining details and submit the issue. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 users, please contact our support team. 

The Chrome Extension Fluxshot enables users to quickly capture web pages and generate browser-based issues. Its multiple editing options allow for simple image modification, making it a valuable tool for efficient bug tracking.  

Users can save time and streamline their workflow by utilizing pre-populated templates. They eliminate the need to create similar reports or issues from scratch, thus ensuring consistency and saving valuable time. 

Yes, the enhanced feature allows users to seamlessly update existing issues by attaching images. This feature enables users to improve the accuracy and clarity of bug reports and issue descriptions by including relevant visuals. 

By eliminating the need to recreate reports or issues, the template functionality streamlines the workflow and saves time. Users can quickly create new issues by selecting pre-populated templates that populate the necessary information automatically, reducing employee time and ensuring consistency. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Yes. Redmine users can integrate the plugin into the issues created for projects and utilize it to create standardized checklists containing details of to-do lists helping them track the progress of projects. The plugin enables one to customize the name of the checklist. 

The major benefits of Redmineflux’s Checklist plugin include affordability, flexibility, and customization. The plugin allows small organizations to leverage the benefits of tailoring the task details as per their needs to ensure that everyone is on the same page. 

Yes, Redmineflux’s Checklist plugin offers an intuitive and easy-to-use interface making it the best choice for users with minimal technical knowledge. Just integrate the plugin into your Redmine software and start using it effortlessly. 

No, Redmineflux’s Checklist plugin is only available for Redmine users. Redmineflux’s plugins are specially designed to empower existing Redmine users with tools that enhance their project management capabilities and serve them with an affordable solution. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

The Notification plugin enhances how you receive updates within Redmine dashboard. It provides real-time notifications within the application, allowing you to stay informed about project activities without relying heavily on emails.  

The plugin integrates seamlessly with Redmine, providing a dedicated interface for viewing and managing notifications. You can customize your notification preferences, choose to receive alerts within the app or via email, and easily track all updates in a centralized location.  

Yes, the plugin allows you to disable email notifications entirely. You can choose to receive all updates solely within the Redmine interface.  

Yes, you can customize the types of events that trigger notifications. For example, you can choose to receive alerts for task assignments, comments, status changes, and more.  

Notifications are displayed in a dedicated notification center within Redmine. They are typically categorized for easy review and filtering.  

Yes, a prominent dot indicator on the bell icon will alert you to unread notifications.  

By reducing email clutter and providing a centralized location for all updates, the plugin helps you stay focused and productive within Redmineflux.  

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

To track time for your projects in Redmineflux, navigate to time tracking within the project you’re working on. From there, click “New time entry” and fill in the required fields, such as date, hours, and activity. You can also add comments to describe what you worked on. 

Yes, you can export time tracking data from Redmineflux in various formats, such as CSV and PDF. 

Yes, you can customize the time tracking interface in Redmineflux by applying different themes. Themes allow you to change the appearance and layout of the time tracking interface to suit your preferences. You can choose from a variety of pre-built themes or create your own custom theme. 

Yes, you can track time on specific issues within a project by selecting the issue you want to track time on and clicking the new time entry button on the issue’s page. This will create a time entry that is associated with that issue. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

The Inline Editor Plugin for Redmine is a user-friendly text editor that allows easy formatting and editing within the Redmine & Redmineflux platforms. It can benefit your team by streamlining document collaboration, increasing productivity, and reducing documentation errors.
 

The text editor interface is designed to be intuitive and user-friendly, with no specialized training required. Your team should be able to start using it right away. 

Yes, multiple team members can collaborate on a document in real-time using the Inline Editor plugin. This can help to streamline the collaboration process, reduce errors, and increase productivity.
 

Yes, the Inline Editor plugin is compatible with multiple web browsers and operating systems, making it accessible and convenient for users. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Simply type the “@” symbol after the name of another user to mention them in Redmineflux. This will automatically send them a notification and highlight the mention within the application. 

Yes, Redmineflux allows you to customize your notification settings, so you can choose which types of mentions you receive notifications for and how often you receive them. 

Yes, the Redmineflux Mentions plugin is designed to be user-friendly and easy to use, allowing for seamless communication and collaboration within the platform. 

There is no limit to the number of users you can mention at once within Redmineflux, so you can communicate with multiple team members simultaneously. 

Yes, the Redmineflux Mentions plugin is compatible with mobile devices, allowing you to stay connected and collaborate on the go. 

The Redmineflux plugin pricing includes access for up to 100 active users of Redmine. If your organization requires access for more than 100 active users, please contact our support team. 

Our Tags plugin is an extension of our Redmine project management tool using which your teams can add custom tags to their tasks and projects. Tags are keywords or labels that can be used to categorize and organize issues and projects. The plugin can be used by Redmine & Redmineflux users. 

To use our Redmineflux Tags plugin, you can simply add custom tags to your tasks and projects. These tags can then be used to filter and group issues and projects based on specific criteria. For example, you could tag all tasks related to a particular client with a specific tag for easier organization and tracking. 

Yes, tags in the parent issue and sub-task can be different from each other. This allows project managers and team members to tags both the overall project or issue, as well as individual sub-tasks within that project or issue. 

Using our Tags plugin in a project management tool can provide a range of benefits, including:

• Organizing & managing becomes easier
• Better communication and collaboration
• More flexible categorization
• Customization and adaptability
• Improved reporting and analytics 

Absolutely, You can easily switch to another Redmine theme of your choice whenever you want to. 

The themes we have developed can be used by all Redmine and Redmineflux users. Our themes are expansible, responsive, as well as well-structured. 

Yes, our Daisy and Scarlet Redmine themes are designed to be compatible with all past and future versions of Redmine. 

Absolutely. You can switch to another theme of your choice whenever you want to. 

The themes we have created can be used by Redmine and Redmineflux users. Our themes are expansible, responsive, as well as well-structured. 

Yes, our themes are designed to be compatible with all past and future versions of Redmine.