Help Desk Plugin for Redmine

Streamline your support process by integrating a Helpdesk plugin in Redmineflux.

$499

per year

Help Desk Plugin for Redmine

Original price was: $499.00.Current price is: $0.00.

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Advanced support for a seamless customer experience

Enables users to create tickets from emails to resolve queries efficiently. Our Helpdesk plugin allows customers to submit queries as tickets, which can be quickly addressed. You can also add a ‘Knowledge Base’ feature.

Efficient ticket management

Enables efficient customer support ticket management.

Enhanced customer satisfaction

Helps improve customer satisfaction by providing timely responses.

Self-Service support

Reducing the workload on the support team.

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Advanced support for a seamless customer experience

Enables users to create tickets from emails to resolve queries efficiently. Our Helpdesk plugin allows customers to submit queries as tickets, which can be quickly addressed. You can also add a ‘Knowledge Base’ feature.

Efficient ticket management

 Enables efficient customer support ticket management.

Enhanced customer satisfaction

Helps improve customer satisfaction by providing timely responses.

Self-Service support

Reducing the workload on the support team.

Simplify customer support with Helpdesk Plugin

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Easy ticket creation

Quickly resolve customer queries with the helpdesk plugin.

Automatic notification to the assignee

 When a ticket is raised, the admin can view and assign it to the relevant person.

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Customize the tickets so that raised

Customize tickets by setting a maximum time-period for bouncing back to the admin as a reminder.

Access client information

Get a ticket’s client’s contact info. The client can also see the admin handling the ticket.

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Help Desk Plugin Compared To Others

Easy Redmine

$299
  • Clean UI (theme)
  • Advanced System menu & Plugin list
  • Company logo upload option
  • Definable priority colors
  • One-click issue edit

Flux UX Plugin

$199
  • Clean UI (theme)
  • Advanced System menu & Plugin list
  • Company logo upload option
  • Definable priority colors
  • One-click issue edit

Planio

$299
  • Clean UI (theme)
  • Advanced System menu & Plugin list
  • Company logo upload option
  • Definable priority colors
  • One-click issue edit

Testimonial

What people are saying!

Redmineflux plugins have been a game-changer for our Redmine setup. The enhanced features like advanced time tracking, custom workflows, and improved reporting have significantly boosted our productivity. The integration was seamless, and the support team was fantastic. Highly recommend these plugins to any Redmine user!

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Alex Tucker

Project Manager, Newyork, U.S.

Getting all of my business data organized in one place is all I wanted. With Redmineflux, I can filter data and simplify my agile operations.

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Alfred Fleischer

Project Manager

The Redmineflux Timesheet plugin has made it so much easier for our team to track their time. The ability to easily log time for multiple tasks at once and bulk edit or delete entries is a huge time saver.

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Emily Garcia

Project Lead,Spain

Redmineflux themes have completely transformed the look and feel of our Redmine instance. We were looking for a way to make our Redmine more visually appealing and user-friendly, and these themes delivered on both fronts. The customization options are fantastic, allowing us to tailor the design to our company’s branding.

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John Brown

Project Manager, Singapore

Redmineflux Gantt Chart improved visibility and Efficiency, it provides a clear view of tasks, improves communication, & streamlines workflows for faster project completion.

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Maria Rodriguez

Team Lead,Rochester,U.S.

Redmineflux has an easy-to-use interface & is easily customizable. It helps active coordination and focuses project resources in one direction.

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Marlena Sievers

CEO

Redmineflux themes are not just about aesthetics; they’re designed with user experience in mind. The improved navigation and clarity have streamlined our workflows significantly. The support team was also incredibly helpful in assisting us with customization.

Highly recommend!”

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Marlena Sievers

CEO, Dubai, UAE

The self-hosted version of Redmineflux has transformed our enterprise project management. The customization options and reliable performance have greatly improved our workflows. The support team is responsive, ensuring our needs are met. Highly recommended for organization looking to streamline project management.

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Samantha Lone

PrManager, Moscow, Russia

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Enhance collaboration, elevate productivity, & meet goals with Redmineflux.

Enhance collaboration, elevate productivity, & meet goals with Redmineflux.

FAQ’s

The Redmineflux’s Helpdesk plugin is only available for Redmine users who are already using Redmine and Redmineflux. They can easily integrate the plugin into their Redmine & Redmineflux project management tools and utilize its features.

You can raise a ticket by sending an email to the support email address configured in the plugin. The email subject will become the ticket subject, and the email body will be added as the ticket description.

Yes, you can view the status of your ticket by logging in to the Redmineflux portal and checking the ticket details page.

Yes, you can customize the maximum time-period for bouncing back the ticket to the admin as a reminder using the Helpdesk plugin.

Yes, you will be notified via email when your ticket is resolved by the admin. You can also view the resolution details by checking the ticket details page in the Redmineflux portal.

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