Streamline your support process by integrating a Helpdesk plugin in Redmineflux.
per year
$0
$0
Enables users to create tickets from emails to resolve queries efficiently. Our Helpdesk plugin allows customers to submit queries as tickets, which can be quickly addressed. You can also add a ‘Knowledge Base’ feature.
Enables efficient customer support ticket management.
Helps improve customer satisfaction by providing timely responses.
Reducing the workload on the support team.
Enables users to create tickets from emails to resolve queries efficiently. Our Helpdesk plugin allows customers to submit queries as tickets, which can be quickly addressed. You can also add a ‘Knowledge Base’ feature.
Enables efficient customer support ticket management.
Helps improve customer satisfaction by providing timely responses.
Reducing the workload on the support team.
Quickly resolve customer queries with the helpdesk plugin.
When a ticket is raised, the admin can view and assign it to the relevant person.
Customize tickets by setting a maximum time-period for bouncing back to the admin as a reminder.
Get a ticket’s client’s contact info. The client can also see the admin handling the ticket.
Testimonial
What people are saying!
Getting all of my business data organized in one place is all I wanted. With Redmineflux, I can filter data and simplify my agile operations.
Project Manager
Redmineflux has an easy-to-use interface & is easily customizable. It helps active coordination and focuses project resources in one direction.
CEO
Enhance collaboration, elevate productivity, & meet goals with Redmineflux.
FAQ’s
The Redmineflux’s Helpdesk plugin is only available for Redmine users who are already using Redmine and Redmineflux. They can easily integrate the plugin into their Redmine & Redmineflux project management tools and utilize its features.
You can raise a ticket by sending an email to the support email address configured in the plugin. The email subject will become the ticket subject, and the email body will be added as the ticket description.
Yes, you can view the status of your ticket by logging in to the Redmineflux portal and checking the ticket details page.
Yes, you can customize the maximum time-period for bouncing back the ticket to the admin as a reminder using the Helpdesk plugin.
Yes, you will be notified via email when your ticket is resolved by the admin. You can also view the resolution details by checking the ticket details page in the Redmineflux portal.
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Redmineflux is a powerful project management solutions that extends the capabilities of Redmine with a collection of plugins and themes.
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